Trina's Videos
 Section A - Configuring Your Software
Can't Access Your Account?
Learn how to change or reset your password. 
2:36
Changing Employee Passwords
Discover how to change or reset employee passwords.
1:21
Setting Up Office Pricing
Find out how to set up your office pricing and how to create overrides.
2:01
 Section B - Using Your Software
Amending a Tax Return
View this video to learn how to amend a tax return.
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1:36
Completing the Consent Forms
Watch this video to learn about completing taxpayer consent forms.
1:18
Entering an Identity Protection PIN
Watch this video to learn where to enter the Taxpayer and Spouse's Identity Protection PIN.
1:42
Entering Car and Truck Expenses
Learn how to enter Car and Truck Expenses.
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1:53
Entering Direct Deposit Information
Find out how to enter direct deposit information when a taxpayer is receiving a refund.
1:19
Entering Electronic Funds Withdrawal
Discover how a taxpayer can pay a balance due using his/her checking or savings account.
1:27
Entering Your PIN Information
View this video for instructions on how to enter your Electronic Filing PIN.
1:53
Generating Reports
Learn how to generate reports for your office.
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2:11
Interview vs. Forms Mode
Watch this video for help with navigating the software and understanding the difference between the Interview and Forms Mode of data entry.
2:02
Printing Checks
Discover how to print checks.
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1:53
Reporting Form 1099K Information
Find out how to report information from Form 1099K.
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1:25
Reprinting a Check
View this video for instructions on how to reprint a check that was printed incorrectly.
:55
Sending a Return for Review
Learn how to use the Send for Review feature.
1:40
Viewing and Printing Returns
Discover how to view and print returns.
1:59
 Section C - E-filing & Acknowledgements
Checking Acknowledgements
Find out how to check acknowledgements.
1:54
Efiling an Extension
Get step by step instructions on how to Efile an Extension.
2:25
Efiling a Federal Return Only
Watch this video for information on how to efile a federal return without a state return.
1:25
Efiling a State Return Only
View this video for information on how to efile a state return without a federal return.
1:01
Understanding Acknowledgements
Understand all of the acknowledgement details provided in your software.
3:15

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Pompano Beach, FL 33069